Business Intelligence Analyst I at Navy Federal Credit Union - Vienna, VA, United States (2024)

To provide actionable business intelligence in consultation with management and business units for use in daily and strategic decision making. Apply industry best practices and standards to create optimum solutions that improve business performance. Conduct analytical studies to provide results/recommendations to senior management for department and enterprise-wide strategic initiatives. Assist in leading complex/difficult tasks with considerable latitude and scope.

• Evaluate operational efficiency and effectiveness
• Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
• Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
• Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
• Analyze and evaluate competitor data and industry trends to understand current business unit competitive posture
• Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches
• Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
• Build new and/or modify existing database/data warehouse/data mart and business intelligence solutions to meet business and system requirements
• Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
• Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
• Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
• Compile, research and analyze trends in support of projects and initiatives
• Ensure the implementation of new and enhanced processes
• Identify and assess business strategies and opportunities; develop appropriate analytical approaches
• Performs other duties as assigned

• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling
• Advanced skill interpreting and synthesizing large amounts of information
• Advanced skill analyzing statistics and reports to determine business performance and trends
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Advanced skill in programming languages
• Advanced skill resolving conflicting requests and meeting changing requirements
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Advanced research, analytical, and problem solving skills
• Advanced verbal and written communication skills
• Advanced database and presentation software skills
• Advanced word processing and spreadsheet software skills
• Bachelor's Degree in a related field, or the equivalent combination of training, education and experience

Desired Qualifcation(s)

• Significant knowledge of project lifecycles and management methodologies
• Working knowledge of Navy Federal Human Resources policies, procedures, and programs
• Working knowledge of object oriented principles
• Master's Degree in a related field, or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:30AM - 5:00PM

Location: 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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• Military Times 2023 Best for Vets Employers
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• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace:Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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Region: North America